Axolotl Siege
Help and support
Stuck on a level, lost a purchase or found a bug? Write to us and include your iPhone model and the game's version (Settings, at the bottom).
support@axolotlsiege.com
Common questions
I bought something and it didn't arrive
Open Settings in the game and tap Restore purchases. The Starter Pack and the Lagoon Pass come back on the same Apple ID. If gems you paid for are missing, write to us with the date of the purchase from your Apple receipt.
How do I move my progress to a new iPhone?
Sign in to the same Apple ID with iCloud turned on. A new install picks up your save the first time it opens.
Can I start the game over?
Settings > Reset progress. Stars, unlocks, levels and coins go back to the start. Gems, food, the Lagoon Pass, skins and anything else you bought stay.
Are there ads?
No. The game has no ads and doesn't track you.
A level feels impossible
Every level can be won without paying. Try a different Pod from the level card, grow fewer axolotls further, and feed your favourites in the Lagoon. Three stars needs every egg saved; a win with fewer stars still unlocks the next level.
Is the game on Android?
Not yet. Axolotl Siege is iPhone only for now.